Founding Community Program — the first 50 organisations lock today's price for life + a free onboarding session.
Stop losing complaints in WhatsApp.
Start a public record.
CivicGuard turns scattered resident complaints into a tracked, time-stamped, public record — for housing societies, schools, campuses and townships. Full transparency and accountability, no resolution promises.
Not sure which plan? Tell us what you are:
Starter
Up to 50 members · 1 admin
Get your block on the record — free forever.
- Up to 50 members
- Org-private reports — handle issues internally
- Admin can approve & resolve (proof photo required)
- Community report feed + public issue map
- Invite members via shareable link
- Citizens always report for free
Community
Up to 500 members · 3 admins
₹2,359/mo incl. 18% GST
≈ ₹4 per home / month
For the society that's done with WhatsApp chaos.
- Up to 500 members · 3 admin seats
- Admin dashboard — every report in one place
- Your org boundary on the public city map
- Dual reporting — file internally + escalate publicly
- Analytics: resolution rate & avg resolution time
- Join approval + email-domain restriction
- CSV export · email alerts on every status change
30-day free trial — no charge until day 30
Society Pro
Up to 1,500 members · 8 admins
₹5,899/mo incl. 18% GST
≈ ₹3.3 per home / month
For large societies that need SLAs and more seats.
- Up to 1,500 members · 8 admin seats
- Everything in Community
- SLA tracking — set resolution targets per issue type
- SLA breach alerts when reports go stale
- Custom org branding on your portal
- Priority support
14-day money-back guarantee
Campus
Up to 5,000 members · 5 zones · 15 admins
₹11,799/mo incl. 18% GST
≈ ₹2 per person / month
For campuses and townships answering to thousands.
- Up to 5,000 members across 5 locations/zones
- Up to 15 admin seats
- Everything in Society Pro
- Bulk member import via CSV
- Multi-zone routing & dashboards
- Custom category configuration
14-day money-back guarantee
All prices exclusive of 18% GST · GST invoice issued on every payment
Run civic accountability at scale.
For builder groups, multi-campus operators and city/government deployments. Everything in Campus, plus the rollup, contracts, integrations and security a large organisation needs to standardise on CivicGuard.
From ₹29,999/mo · billed annually, tailored to scope
Multi-property rollup
One dashboard across every township, campus or ward you operate — portfolio-wide resolution metrics in a single view.
Contractual SLAs
Resolution targets written into your contract, with breach alerts and quarterly accountability — not just tracking.
Government escalation
Built-in ward-officer / municipal portal so unresolved issues route to the right authority with a full audit trail.
Dedicated success team
Named account manager, onboarding, staff training, and quarterly business reviews with your leadership.
API & integrations
Connect CivicGuard to your CRM, helpdesk or BI stack via API. Custom categories and workflows configured for you.
Security & compliance
SSO, role-based access, audit logs and data-residency options for procurement and IT sign-off.
“We already have a WhatsApp group.”
So does every society — and that's the problem. Messages scroll away in a day. Nobody can prove an issue was raised, escalated, or ignored. CivicGuard gives every complaint a tracking ID, a status, a photo trail, and a public record your committee — and the authorities — can actually act on. WhatsApp is where complaints go to be forgotten.
Compare plans
| Feature | Starter | Community | Society Pro | Campus |
|---|---|---|---|---|
| Members included | 50 | 500 | 1,500 | 5,000 |
| Admin seats | 1 | 3 | 8 | 15 |
| Locations / zones | 1 | 1 | 1 | 5 |
| Org-private reports | ||||
| Admin resolution + proof photo | ||||
| Public issue map | ||||
| Resolution rate on public page | ||||
| Org boundary on public city map | ||||
| Dual reporting (org + public) | ||||
| Analytics + avg resolution time | ||||
| Join approval + domain lock | ||||
| CSV export | ||||
| SLA tracking + breach alerts | ||||
| Custom org branding | ||||
| Priority support | ||||
| Bulk CSV member import | ||||
| Embeddable resolution-rate badge | ||||
| Quarterly Impact Report PDFSOON | ||||
| WhatsApp report intakeSOON | ||||
| AI auto-category + duplicate flagSOON | ||||
| API accessSOON |
Frequently asked
Never. Anyone can file and track civic reports for free, always. Paid plans are only for organisations — RWAs, schools, campuses, townships — that want a private dashboard, analytics, and resolution tools.
Need a custom quote or a live demo? Talk to our team →
Sponsor civic impact. Get visible.
Your CSR budget goes toward real, GPS-tagged civic improvement — with a public impact report every quarter. Brands sponsor localities, categories, or the rewards pool to associate with positive community change.
Area Adoption
₹50,000 – ₹2,00,000
per area / quarter
Your brand sponsors all civic reports in a defined locality. Logo on the area map, resolved-issue notifications, and a quarterly impact report with GPS-tagged before/after proof.
Category Sponsorship
₹25,000
per category / month
Own a report category (e.g., Swachh Bharat on Garbage reports). Your brand logo appears on every report in that category across the entire platform.
Reward Sponsorship
₹5,000 – ₹50,000
per campaign
Fund the Civic Credits reward pool. Top reporters each quarter receive branded vouchers from your brand instead of generic credits.
Interested in a brand partnership?
We'll build a custom impact package for your brand's CSR goals.